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Frequently Asked Questions
Troubleshooting
General
Self-Guided Learning
Courses
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Account settings and prefrences
Organization and team settings
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Customer Support
Frequently Asked Questions
Getting Started
First Steps
How to get most out of SciNote
Using SciNote
General
Protocols
Experiments
Tasks and workflows
Inventory
Frequently Asked Questions
Troubleshooting
General
Self-Guided Learning
Courses
Account Settings and Managment
Account settings and prefrences
Organization and team settings
Users and permissions
Referrals
Installations and Integrations
Hosting and local installation
Integrations
Technical specifications and programming
Privacy and Data Security
Account access
Activity log and data traceability
Data security
Billing and Pricing
Frequently Asked Questions
Troubleshooting
Why can't I delete things in SciNote?
How and where can I enter my data in SciNote?
Can I upload multiple protocols to one task?
Can I upload a Word document as my protocol?
Can I revert a task's protocol back to the repository version of it?
Can I embed files in the report?
Can I edit the start date or the completion date?
Can I use a stylus pen while using SciNote on a tablet?
How do I filter projects?
Can SciNote support handwriting?
Why do I have problems with editing information in SciNote?
Can I create, upload and edit Microsoft Office documents in SciNote?
Can I move projects or experiments between different teams?
Why is the content of my manuscript draft generated by Manuscript Writer incomplete?
Can I preview uploaded documents in SciNote?
Can I include other, non-open access references, to generate a draft with Manuscript Writer?
How do I delete a protocol in the protocols repository?
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General
How does SciNote comply with ISO standards and GxP (GMP or GLP) regulations?
Why is SciNote open source?
How frequently is SciNote updated?
What is the maximum number of characters and file size in inventory entry?
Can I change the date stamp on experiments?
How do I view projects from another team?
How do I see where a protocol was used?
How does SciNote help me working in a regulated environment?
What is the best method for keeping data e.g. results of a specific sample in SciNote (e. g. NMR, MS, chromatograms, etc.)?
Where can I upload information about lab equipment (e.g. HPLC, UV machine, etc.)?
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