--- title: My data disappeared — Where Did It Go? description: How to retrieve data --- [Skip to content](https://knowledgebase.scinote.net/en/knowledge/-help-my-project-experiment-task-or-data-has-disappeared-where-did-it-go#main-content) English Show submenu for translations [Leave us a message](https://knowledgebase.scinote.net/en/knowledge/kb-tickets/new?hsLang=en) ![SciNote_logo_color_2023.png\]](https://knowledgebase.scinote.net/hs-fs/hubfs/SciNote_logo_color_2023.png?height=40&name=SciNote_logo_color_2023.png) Open main navigation Close main navigation - English Show submenu for translations - [Leave us a message](https://knowledgebase.scinote.net/en/knowledge/kb-tickets/new) - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Customer Support](https://knowledgebase.scinote.net/en/knowledge?hsLang=en) 2. [Privacy and Data Security](https://knowledgebase.scinote.net/en/knowledge/privacy-and-data-security?hsLang=en) 3. [Activity log and data traceability](https://knowledgebase.scinote.net/en/knowledge/privacy-and-data-security?hsLang=en#activity-log-and-data-traceability) # My data disappeared — Where Did It Go? ## In SciNote, missing content is almost always still there — usually archived, in a different Team or Project, hidden by your permissions, or replaced by a newer version. Because SciNote is built for data integrity and traceability, very little can actually be deleted, so your data can nearly always be recovered. Work through the checks below.   Most "lost" items turn out to be archived or in another workspace.  ##### 1. Is it archived, not deleted? To support data integrity and traceability, **most items in SciNote can only be archived, not deleted** — [Why can't I delete things in SciNote?](https://knowledgebase.scinote.net/en/knowledge/why-cant-i-delete-things-in-scinote?hsLang=en) ##### 2. Look in the Archived state Archived items live in a separate view from your active work: 1. **Go** to the relevant page — **Projects**, **Experiments**, **Experiment or Inventory** page. 2. **Open** the state drop-down menu in the middle top of the screen and **switch** from **Active state** to **Archived state**. 3. **Locate** your item in the archived list. 4. To bring it back, **select** the checkbox next to it and **choose Restore** from the menu at the bottom. [![State](https://knowledgebase.scinote.net/hs-fs/hubfs/State.png?width=670&height=164&name=State.png)](https://knowledgebase.scinote.net/hubfs/State.png?hsLang=en)   You can also read: [How To Archive a Project, an Experiment, or a Task](https://knowledgebase.scinote.net/en/knowledge/how-to-archive-an-experiment?hsLang=en).  3. Check whether you're in a different Workspace Your work is organized by *Workspace*, and content in one workspace won't appear while you're viewing another. If an item is missing, confirm you're in the right one: 1. **Check** your current Workspace on the top left corner next to the SciNote/Your Company logo. 2. **Switch** to another Workspace and look again. 3. If you expected to see a colleague's project, see [How can I view projects from another workspace?](https://knowledgebase.scinote.net/en/knowledge/how-can-i-view-projects-from-another-team?hsLang=en) You can also search across your work using [SciNote's Global Search](https://knowledgebase.scinote.net/en/knowledge/how-to-use-scinotes-global-search?hsLang=en). ##### 4. Check whether it moved to another Project or Experiment 1. In the Projects area, use the function *Look inside folder* 2. **Click** on the right the filter icon 3. **Type** the project name 4. **Scroll** down in the widget until you fin the option 5. **Click** Search ##### 5. Is it an older version, or a removed file? If the content itself changed or a file vanished from a Task, it may be recoverable through version history: - For files, see [How to View Versions of a File in SciNote](https://knowledgebase.scinote.net/en/knowledge/how-to-view-versions-of-a-file-in-scinote?hsLang=en). - For protocol templates, see [How to View Versions of a Protocol Template](https://knowledgebase.scinote.net/en/knowledge/how-to-view-versions-of-a-protocol-template?hsLang=en). - To recover a file removed from a Task, see [How to Restore a Deleted File in a SciNote Task](https://knowledgebase.scinote.net/en/knowledge/how-to-restore-a-deleted-file-in-a-scinote-task?hsLang=en). ##### 6. Could it be a permissions issue? SciNote only shows you content you have access to. It isn't missing, just hidden from your view: - **Review** how access works in [How to set up user roles in SciNote](https://knowledgebase.scinote.net/en/knowledge/how-do-i-set-up-user-roles-in-scinote?hsLang=en) and [How to Share Projects with Collaborators](https://knowledgebase.scinote.net/en/knowledge/how-to-share-projects-with-collaborators?hsLang=en). ##### 7. Still can't find it? Contact support ---  If you have any additional questions, please, do not hesitate to contact us at [**support@scinote.net**](mailto:support@scinote.net). 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